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Information We Collect
We may collect the information you provide directly, such as account details, profile content, preferences, photographs, support messages, and records related to subscriptions or add-ons.
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Privacy Policy
This page explains what information Vivah Swapn handles, why it is used, and the choices members have around profile visibility, support, and account management.
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What privacy means here
We collect information to run the service, support matchmaking, protect members, and improve the platform, while aiming to keep that handling proportionate and accountable.
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Profile data
We handle profile details, preferences, and account information so the platform can function as a matchmaking service.
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Safety and operations
Some data handling helps us review reports, monitor abuse, and keep the service stable and trustworthy.
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Member choices
Members can review profile content, contact support, and request help with account or privacy-related questions.
Privacy Policy
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How Information Is Used
Information is used to operate the platform, support member discovery, personalize the experience, process transactions, answer support requests, review reports, and improve safety and product quality.
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Profile Visibility
Some profile information is shared with other members as part of the matchmaking experience. The exact visibility of information may depend on your settings, plan access, and the product design at the time.
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Payments And Transaction Data
When you purchase plans or add-ons, billing and transaction details may be processed through the relevant payment flow so we can confirm access, maintain records, and assist with support issues.
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Security And Abuse Prevention
We use operational, technical, and moderation processes to reduce abuse, investigate complaints, and maintain service integrity. No system is perfect, but privacy and safety concerns are treated seriously.
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Retention And Deletion
Information may be retained for as long as needed to operate the service, comply with obligations, resolve disputes, and support safety reviews. Members can contact support for account and deletion-related questions.
Privacy FAQ
A short summary of what members most often want clarified when it comes to data handling.
Do you only use my data to show matches? add
No. Data may also be used for support, payments, moderation, fraud prevention, and product improvement, in addition to core matchmaking functions.
Can I update or correct my profile information? add
Yes. You should keep your information current, and support can help if something is difficult to change through the normal flow.
What if I have a privacy concern? add
Contact support with the details of your concern. Include the account email and a clear description so the team can investigate properly.
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Read the service rules
The terms of service explain the platform rules, member responsibilities, and how moderation decisions can affect accounts.
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Ask a privacy question
If you need help understanding profile visibility, data handling, or account changes, contact us directly.
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